Agent Beat for November 11, 2026

Today on Agent Beat: OpenAI rolls out new business profiles, making ChatGPT just a little bit more like Google, plus The drivers of local AI visibility for multi-location brands by SOCi.

Transcript

Welcome to Agent Beat. It's Wednesday, November 11, 2026. Here's your briefing on how AI finds brands and how agents choose what to buy.

OpenAI is rolling out new business profiles, and the company is looking to make ChatGPT a more robust consumer discovery engine. The new features are aimed at empowering businesses to help it do that.

SOCi's Local Discovery Index found that 52% of U.S. consumers use AI-powered tools for local recommendations at least once a month, up from 9% a year ago. SOCi points to ChatGPT, Gemini, Google AI Overviews and Google's Ask Maps as the tools behind the shift, and to Google Maps and other long-established sources as the material AI tools draw on. SOCi says it is releasing part of its AI-benchmark analysis ahead of the 2027 edition of its Local Visibility Index, and that it measures local AI recommendation rates with a repeatable prompt asking for 10 businesses of a given type in a given market.

Ads now appear inside ChatGPT while the assistant generates an image for a user. The placement follows OpenAI's statement a month ago that it would add a new visual ad format that shows ads while ChatGPT makes images.

Reddit is turning user conversations into AI-generated product reviews that summarize what users like and dislike about 10,000 products. The reviews are aimed at shoppers researching purchases before the holidays.

AI agents that buy on a person's behalf open new opportunities for fraudsters. Securing those transactions requires checking the identity and the mandate of each agent, and separating an agent acting autonomously from an authorization the buyer actually gave.

Google is testing an AI Overview version of the local pack that drops action buttons, reviews and photos. Searchers lose the shortcuts in that unit that lead to a business's website, a phone call and directions.

Graphite estimates AI assistants reached 76 billion monthly sessions worldwide. The firm says it can no longer reliably compare that use with use of search engines.

Ant Group's Lingguang assistant has connected to the consumer content platform SMZDM, so it can pull in product information and buying advice. A shopper can ask it to compare robot vacuums, and the assistant will compare options and keep watching prices, sending an alert when one drops. Lingguang has connected 40 services so far. AI科技评论, or Leiphone, reports that the SMZDM integration was announced on November 10, and that Ant Group launched Lingguang 2.0 on October 27, positioning it as a personal AI assistant that can manage tasks.

Gemini 4 Carbon is now available in Google Search through AI Mode for subscribers. Google describes the model as its strongest for cybersecurity capabilities and long-horizon agentic work.

Microsoft Bing is testing a shopping search that asks searchers questions to fine-tune the product results it shows. In the test, Bing prompts users with "Let's personalize your results" and then asks a series of questions.

That's your briefing for Wednesday, November 11, 2026. Thanks for listening to Agent Beat. For the full written brief, visit agent-beat.com.